Build your careerat an Underscore portfolio company
Department: Information Technology
Location: Bengaluru, Karnataka, India (Hybrid)
Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!
We are seeking a Zendesk Administrator/Specialist to join our team and play a critical role in ensuring the smooth functioning of our Zendesk system, enhancing its capabilities, and providing valuable training to our internal teams.
What you will work on
The Zendesk Administrator will act as the liaison between our internal Customer Success and Network teams and the Zendesk platform.
Who you will work with
The Zendesk Administrator will work regularly with stakeholders across the globe, with emphasis on the Customer Support and Network teams.
What you bring
Responsibilities include, but are not limited to:
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.