Who We Are
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and development and improve and extend human life. The Tetra Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain. It delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.
Team and Culture
Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:
- Transparency and Context: We trust our people will make the right decisions and overcome any challenges when given data and context.
- Trust and Collaboration: We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly.
- Fearlessness and Resilience: We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks.
- Alignment with Customers: We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility.
- Commitment to Craft: We are passionate missionaries. We sweat the details, as the small things enable the big things.
- Equality of Opportunity: We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages.
What You Will Do
We are looking to fill the role of Director of Marketing Operations to own marketing operations strategy and planning, lead key initiatives, marketing systems, and processes, and enable the marketing team to operate efficiently and scale productively. As a trusted advisor and essential partner to leaders across business units and functions (Marketing, Sales, Finance and Revenue Operations), you will help define and drive Marketing’s strategic direction. You will manage planning and operational processes to solve our toughest challenges, advocate for high-priority projects, and drive greater operational rigor within the Marketing team.
We are looking for someone with strong business acumen and operational aptitude as well as exceptional people and communication skills and the ability to work collaboratively across all levels. You should have a hypothesis-driven approach to problem-solving, strong quantitative skills, and be comfortable addressing broad-reaching and ambiguous questions. If you are excited to make an impact and enjoy marketing operations, process improvement, analytics and can bring a data-driven approach to marketing and help us drive fully-measured and highly-efficient B2B marketing - this is the role for you!
- Partner with marketing leadership and cross-functional stakeholders to set marketing’s annual strategic plan globally, articulate marketing’s most critical short- and long-term priorities, and develop business cases for additional investment.
- Develop executive-level communication deliverables and own cadence of marketing reporting across entire marketing funnel and ops reviews.
- Improve marketing efficiency and effectiveness by establishing and applying a rigorous approach to operational workflows processes.
- Establish best practices and standards for end-to-end measurement for lead generation and management from marketing promotions, campaigns and events.
- Drive the design, implementation, and management of the marketing tech stack including tool selection and vendor management to ensure proper integrations and functionality.
- Build and deliver the marketing measurement roadmap in alignment with business objectives. Deliver a framework that enables data-driven campaign optimization.
- Partner with marketing to deliver detailed + exec-level quarterly business reviews, and establish a cadence with sales for reporting out marketing impact on pipeline growth.
- Lead the marketing data strategy including database growth, enrichment, hygiene, governance, quality, and security.
- Build and lead a high-performing marketing operations function, providing mentorship, coaching, and guidance to the team.
- Collaborate with cross-functional teams, such as sales, IT, and finance, to achieve marketing goals.
- Lead ongoing training and enablement for marketing on processes and tech stack.
- Own lead management, routing, and partner with the SDR team to ensure proper lead follow-up.
Who You Are
- 10+ years experience in marketing operations at a high-growth enterprise software or cloud technology company.
- Proven track record of impeccable business judgment, rigorous analytical problem solving, quantitative analysis, and communicating findings to executive leadership.
- Strong knowledge of MAP (Marketo) and CRM (Salesforce) - ideally both Admin-Certified level.
- Experience coaching or managing team members; ability to work across teams, build relationships, and influence stakeholders.
- Tolerance for ambiguity and ability to work in a fast-changing environment, with an entrepreneurial approach.
- Excellent written and oral communication skills and strong interpersonal skills.
- Demonstrated organizational, planning, and project management skills; the ability to develop creative solutions to complex problems and manage multiple initiatives.
- 100% employer paid benefits for all eligible employees and immediate family members.
- 401K
- Unlimited paid time off (PTO)
- Flexible working arrangements
- Company paid Life Insurance, LTD/STD
No visa sponsorship is available for this position.