Deal Desk Analyst
Salsify
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
As part of the Deal Desk team, you will form strong bonds with your colleagues in Sales, Finance, Business Systems, and beyond to maximize revenue and facilitate a smoother sales cycle. In this role, you will assist with providing tactical support for deal structures, pricing/discounting, and approval processes, ensure adherence to the Corporate Bookings Policy, and help escalate critical matters. In this role, you will have a significant impact on Salsify’s growth and retention strategies by delivering an excellent sales support experience.
How You’ll Make an Impact (Main Areas of Focus):
- Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders.
- Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies, while helping Sales to meet customer needs and maximize revenue.
- Manage internal escalations for policy exceptions arising from the Sales team, and assist in developing creative solutions to reduce friction and risks during the sales process.
- Assist with cross-functional initiatives to drive continuous improvement across the quote-to-cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce.
You’ll Enjoy This Role if You Have (Desired Skills/Competencies):
- 3+ years of experience in GTM operations (Sales, Marketing, Product, CS), preferably within the realm of Deal Desk
- Demonstrated ability to partner with GTM Teams and other cross-functional departments
- Excellent communicator, self-aware, transparent, professional, and open to feedback
- Understanding of enterprise SaaS businesses, and their operational metrics/processes, with experience working on complex deals across a multi-product portfolio
- Organized, customer-focused, and strong attention to details
- Experience with Salesforce and Salesforce CPQ
- Basic understanding of revenue recognition rules and booking terms
- BA degree, preferably in an area such as Operations, Project Management, Finance, or Data/Analytics
- French speaking a plus, but not a requirement
What we have for you:
- Competitive Salary - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates - Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
- Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
- Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
- Life Plan - in case of death or permanent disability
- Meal Allowance - 9,60€ per worked day
- Remote Allowance - 25€ per month
- Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
- Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
- Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
- Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
- Talkspace & Employee Assistance Programs - We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you
#LI-AS1 #LI-Remote
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.
We take your security seriously. When applying for a position with us, please be aware of the following:
Official Communication Channels
All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.