Manager of the Product Implementation Manager Team
As the Manager of the Product Implementation Manager (PIM) Team, your pivotal responsibilities will be to oversee the PIM team, maintain strong client partnerships, and optimize the execution of projects. You will work directly with Product Implementation Managers to mentor and guide them on a daily basis. This senior-level position requires a strategic thinker with excellent leadership skills, project management expertise, and the ability to ensure successful on time project delivery. You will join a talented Client Solutions team that includes Client Success Managers, Conversational AI Designers, and Software Engineers that all work together, with you and the PIM team, to partner effectively with our clients to build and customize conversational AI products that meet client needs.
About Posh
We’re on a mission to power a billion helpful banking moments, and we’re using cutting-edge conversational AI to do it. Our platform powers digital assistants like Citadel’s Adel, TruWest’s Trudy, Salem Five’s Sally, and dozens more. We arm any financial institution with the capability to provide an exceptional, conversational customer experience regardless of their assets under management or the communities they serve.
This is an incredibly exciting time to consider joining Posh. In November 2021, we closed a
$31mm Series A venture round that will allow us to continue investing in our product and people. In 2022, we doubled our team size from 35 to 70, and we increased our customer base by four times. We have big goals, and we’re looking for people to help us achieve them.
Why we're a great place to join
- We value growth. We want you to be smarter and more capable than the day you joined. To that end, we celebrate regular “growth days” for you to learn what you want.
- We’re building this together. We’ve designed our teams to be cross-functional, and we know a diversity of perspectives is required for success.
- We value you. We offer competitive compensation (cash and equity), benefits, and employee perks.
- Our technology is cutting-edge. We ship fast and always look for opportunities to improve our product.
- Our customers love our products. It’s the reason we’re growing, and the inspiration for new product ideas.
- We make mistakes. Building a company is hard, and we don’t get everything right every time.