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at an Underscore portfolio companyLocations
Boston, MA, USA · West Street / River Street, Boston, MA, USA
industry
Software
Size
11-50 employees
Stage
Seed
founded in
2019
Onramp is dynamic customer onboarding software that helps onboarding and implementation managers turn any high-touch customer onboarding process simple. Dynamic onboarding with Onramp reduces effort for customers to complete steps and cuts manual steps for your team. The result is improved onboarding efficiency, outcomes, and customer experiences. Empower customers with a delightfully simple and dynamic action plan. Onramp action plans guide customers through relevant tasks, videos, forms, surveys, files, and other actions and enablement, one step at a time, based on their inputs as they go. Every step is tracked and feedback is collected along the way to keep you informed on customer progress, trigger next steps on your end, and help you improve. - Enable your team with a proven playbook for every customer. - Dynamically guide and enable customers through every step of the process. - Get reporting on onboarding efficiency, outcomes, and experience.
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