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Client Executive
Hi Marley
Sales & Business Development
Boston, MA, USA · Remote
Posted on Jun 28, 2025
At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
As a Client Executive at Hi Marley, you’ll have the opportunity to grow and develop your sales skills while helping to bring our innovative platform to new clients. In this role, you’ll work alongside a supportive team, learning how to build relationships and guide potential clients through the sales process. You’ll gain hands-on experience managing parts of the sales cycle, interacting with enterprise clients, and helping them understand the value Hi Marley can bring to their operations. If you’re eager to learn, passionate about technology, and ready to take on new challenges, this is the perfect place to build your career. We thrive on teamwork and shared enthusiasm, which is why this role involves joining us in the office for two days each week.
What you’ll do:
- Responsible and accountable for pipeline and revenue targets
- Build a sales pipeline and drive the full sales cycle from identifying new prospects to close
- Work cross-functionally with Marketing, Product, Design, Education and Engineering to execute sales strategy
- Responsible for carrying a quota aligned to specific strategic accounts
- Maintain timely and accurate reporting of the pipeline, account plans and activities
- Educate customers on how Hi Marley can benefit them and their insureds
- Partner with the Customer group to ensure customer receives maximum value and adoption
- Monitor the company’s industry competitors, new products, and market conditions
- Demonstrate industry expertise on key business issues, processes and trends as well as develop and demonstrate Hi Marley solution domain expertise
- Attend events and conferences to improve the Hi Marley brand visibility and network
- Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) system
What we are looking for:
- 1-2+ years of experience in a full cycles sales role, ideally involving prospecting and relationship-building.
- Experience with long sales cycles or enterprise-level clients is a plus.
- Excellent communication and organizational skills, with attention to detail.
- A collaborative team player who thrives in a fast-moving, dynamic environment.
- Interest in learning and growing within a scaling company.
- Comfortable with occasional travel (10-20%) to build and maintain relationships.
- At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.
Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies:
- Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
- Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:
- Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Competitive salary and generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx