Goldcast is a digital events platform for B2B marketers. More than 300 global enterprises across tech, professional services, manufacturing, and finance use Goldcast to deliver engaging digital and hybrid event experiences for their customers and prospects and drive measurable results through them.
Goldast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count companies such as LG, Adobe, 6Sense, Workday, Zuora, BitSight, Drift, ThoughtSpot, and Clari as customers and were recently featured in G2's list of 100 fastest-growing software companies.
Our sharp market focus and positioning around efficiency & measurability means we are growing really fast, still hiring, have a comfortable runway of 30+ months, and a clear line of sight to quadrupling in the next 2 years.
We are seeking an exceptional customer leaders to join our executive leadership team as the Head of Customer Success. As the Head of Customer Success, you will lead a 25+ strong multi-tiered bi-continental team of highly driven team-mates across customer success management, implementation, and customer support functions. Your mandate as the leader of this group is to build the team, systems, and processes to deliver a world leading experience to Goldcast’s customers at every touchpoint of their journey.
We are committed to assembling an unrivaled team of operators, designers, technologists, and adventurers who aim to create something magical on the cross roads of video communication and martech. As an early crew member, you'll have enormous impact on both our product and company culture. If you're excited about our mission, and believe you might be a fit, we'd love to hear from you!