At Luminai we develop technology to reliably migrate and manage enterprise business processes with scalable automation infrastructure, using safe and effective AI. We're working hard on helping people spend less time on repetitive monotonous tasks that a computer could do, and instead let them focus on things that matter. Luminai is revolutionizing the way in which operational teams get work done, by developing and deploying more efficient ways to complete activities. You'll be working on cutting edge software with a team of people who are very supportive and collaborative, and care a lot about details.

What problem are we solving? High growth, fast-paced organizations are constantly and continuously deploying new products, solutions and features - which in turn creates new and complex processes for downstream teams including customer support. These teams become stretched thin and less efficient. Common problems, as simple as performing a refund, often require multi-platform touch points for team members which is frequently solved manually in a very repetitive manner. Luminai creates unparalleled efficiencies in how resolutions are achieved by serving as an enterprise OS connecting multiple platforms that people use, which significantly improves team member happiness and end customer experience.

We're looking for a passionate and skilled ML Engineer who wants to swing for the fences to accomplish our mission, is excited by a startup environment where the hardest problems are yet to be solved, and is eager to learn and collaborate together. This is our first full dedicated ML Engineer at Luminai with a massive runway to make an impact.

This is ideally a hybrid role based in the Bay Area, California (our office is in San Mateo). For the right candidate, we would consider a remote working arrangement as long as they are comfortable working PST hours.