At Luminai we develop technology to reliably migrate and manage enterprise business processes with scalable automation infrastructure, using safe and effective AI. We're working hard on helping people spend less time on repetitive monotonous tasks that a computer could do, and instead let them focus on things that matter. Luminai is revolutionizing the way in which operational teams get work done, by developing and deploying more efficient ways to complete activities. You'll be working on cutting edge software with a team of people who are very supportive and collaborative, and care a lot about details.

What problem are we solving? High growth, fast-paced organizations are constantly and continuously deploying new products, solutions and features - which in turn creates new and complex processes for downstream teams including customer support. These teams become stretched thin and less efficient. Common problems, as simple as performing a refund, often require multi-platform touch points for team members which is frequently solved manually in a very repetitive manner. Luminai creates unparalleled efficiencies in how resolutions are achieved by serving as an enterprise OS connecting multiple platforms that people use, which significantly improves team member happiness and end customer experience.

We're looking for a passionate and skilled Deployment Engineer who wants to swing for the fences to accomplish our mission, is excited by a startup environment where the hardest problems are yet to be solved, and is eager to learn and collaborate together.

Deployment engineers are responsible for working with Luminai's most strategic customers to assist with all technical aspects of our product. We’re highly technical and customer-obsessed, and we take a solutions-first mindset. We work side by side with our customers to identify new use cases, build new automated workflows, and continually improve the core product. From scoping out a new business-critical process we can automate to shadowing and learning from customers, our work is different each day. We leverage our technical expertise and relentless curiosity to transform how software gets built.