About the Role:
We're seeking an experienced Senior Technical Writer to join the Product team on a 6-month contract basis. In this role, you'll help create and maintain clear, comprehensive documentation that enhances the user experience and delights our customers.

• Duration: 6 months

• Hours: 40 hours per week

• Location: Hybrid (Boston, MA based)

What You'll Do:

• Improve existing documentation to ensure accuracy and clarity

• Create documentation for new platform features and updates

• Copy-edit documentation pull requests from other team members

• Collaborate with product managers and engineers to validate technical accuracy

• Identify and address documentation gaps

• Maintain documentation using a GitHub-based workflow

• Use Jira to track documentation requests from internal and external stakeholders

What You'll Need:

• 5+ years of technical writing experience

• Ability to understand complex technical concepts and explain them clearly

• Experience with docs-as-code tools, including Git, pull requests, and Markdown

• Proven experience documenting cloud platforms (AWS, Azure, GCP)

• Excellent written and verbal communication skills

• Strong project management and organizational skills

Bonus points if you have experience with ReadMe.com, static site generators, documenting APIs using OpenAPI specifications, and working with remote teams — especially if you’re also familiar with FinOps concepts.

About CloudZero:
Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.

Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask if they want to grow their company profitably.

To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. We’re growing rapidly and would love for you to be a part of it!

Equal Opportunity Employer
CloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.

Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.