CloudZero’s Product organization is looking for a hands-on, customer-centric, creative, and collaborative UX Designer to create intuitive, user-centered design solutions for our products and features. As a UX Designer, you will be responsible for understanding user needs, conducting research, and designing wireframes, prototypes, and user flows to enhance the overall user experience. The ideal candidate will collaborate with cross-functional teams including product managers, developers, and stakeholders to ensure that user experience is a priority at every stage of development. You will use design sprints or similar customer-centric design methodologies to imagine and test new product capabilities (and improve existing ones). Spending lots of time speaking with customers to incorporate their feedback to drive the entire process, you’ll bring your own voice to the work: we want it to be a voice that represents a diverse perspective, that’s bold, that’s empathetic, and respectful.

Responsibilities

• Conduct user research, interviews, and surveys to gather insights on user behavior, needs, and pain points. Analyze data to inform design decisions.
• Create low to high-fidelity wireframes, prototypes, and mockups to illustrate design concepts and user flows.
• Develop intuitive user interfaces and interactions that enhance user satisfaction
• Conduct usability tests, gather feedback, and iterate designs based on user feedback and data analysis.
• Work closely with product managers, developers, and stakeholders to ensure seamless integration of designs with the product’s functionality and requirements.
• Maintain and contribute to design systems, ensuring consistency across products and features.
• Organize and structure content and features in a logical, user-friendly way to ensure easy navigation.
• Refactoring existing design components and building new ones as the team expands the system.
• Keep up to date with the latest UX trends, tools, and best practices to continuously improve the design process and user experience.
• Define, design and deliver new product capabilities that make hard tasks easy for technical users at SaaS companies and digitally native businesses
• Understand how customers use our existing product capabilities and find ways to improve them
• Use design sprints or similar customer-centric design methodologies to validate solutions
• Deliver pixel perfect user-centered prototypes for web and non-traditional UIs (Slack messages, CLIs)