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See open jobs at CloudZero.See open jobs similar to "Director of Customer Success - Technical Account Management" Underscore VC Portfolio Opportunities.Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.
Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask if they want to grow their company profitably.
To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. We’re growing rapidly and would love for you to be a part of it!
About the Role:
CloudZero is hiring a Director of Customer Success - Technical Account Management to help deliver an excellent technical onboarding, adoption and customer experience that removes barriers to usage and adoption, and enhances customers’ value achievement. This person will offer strategic leadership that will help transform the customer product usage. You will also work collaboratively across the company to create a transparent, urgent, and best-in-class experience that delivers meaningful customer impact. As a leader in a scaling Customer Success organization, you will also help implement business systems and establish processes that drive our technical customer success initiatives and help us to retain our incredible customers.
Responsibilities:
This job is no longer accepting applications
See open jobs at CloudZero.See open jobs similar to "Director of Customer Success - Technical Account Management" Underscore VC Portfolio Opportunities.